Multifamily Finance
RECENT CLOSINGS Join the satisfied customers who have turned to Capital One Multifamily for tailored financing solutions.

Agency Customer Center

Welcome to Our Agency Customer Center

At Capital One Multifamily Finance, we provide our agency customers with online data about your Fannie, Freddie or FHA loans as well as information on the multifamily market. Online data includes:

  • Current loan, escrow and reserves balance information access
  • Loan and reserve history reports
  • Current payment information
  • Form access
  • Electronic account access

And of course we stand ready to answer questions, offer guidance, and provide assistance in emergencies. We always welcome your call or email.
855-we-do-more (855-933-6667) or

Download Forms
If you have a Fannie Mae loan and need to download annual certification forms, click here.

Access Your Loan Details
Log in to our 24-7 passcode protected center:

Not registered yet?   Download registration form.

Questions About the Center?

For general information about using our Customer Center,
Dowload our User Manual.

Do You Have Suggestions?
If there’s something you’d like to see as part of our Customer Center just let us know. After all, our Customer Center is only good if it serves your needs. So speak up. Please.

Click here to take a quick survey about our Center.
Or click here to send us your thoughts by email.

Kristen Croxton
Get industry updates and insight from our experts. Sign up for our bi-monthly newsletter.
As of Monday December 22, 2014
5 Year Bond 1.656% +0.69%
7 Year Bond 1.978% +0.36%
10 Year Bond 2.176% +1.23%
30 Year Bond 2.778% +2.21%
LIBOR 30-DAY 0.1643%
Market Data by Xignite
Use our calculator to quickly estimate your prepayment penalty

Capital One Multifamily Finance is distinguished by its ability to structure multifamily mortgages customized to the precise needs of its clients. We are a Fannie Mae DUS® lender, a Freddie Mac lender, and a FHA HUD lender. Plus, we offer balance sheet financing backed by the full strength of Capital One Commercial Banking. You can count on our team of multifamily mortgage makers to deliver apartment financing smoothly, quickly, and with certainty.